Return & Refund Policy
At DR Global LLC, your satisfaction is our priority. Please read our policy carefully before making a purchase.
Returns
- We accept returns within 3 days of receiving your order.
- Items must be unused, unworn, and in their original packaging.
- To start a return, please contact us at rubabshijab@gmail.com with your order number.
Refunds
- Refunds are only issued if you provide a clear unboxing video taken at the time of opening the parcel and the item is shown to be damaged or incorrect.
- If approved, refunds will be processed back to your original payment method.
- Shipping costs are non-refundable.
We recommend checking your order immediately upon arrival and recording your unboxing for a smooth claims process.
For any questions, please reach us at rubabshijab@gmail.com