Return & Refund Policy

 

At DR Global LLC, your satisfaction is our priority. Please read our policy carefully before making a purchase.

Returns

  • We accept returns within 3 days of receiving your order.
  • Items must be unused, unworn, and in their original packaging.
  • To start a return, please contact us at rubabshijab@gmail.com with your order number.

Refunds

  • Refunds are only issued if you provide a clear unboxing video taken at the time of opening the parcel and the item is shown to be damaged or incorrect.
  • If approved, refunds will be processed back to your original payment method.
  • Shipping costs are non-refundable.

We recommend checking your order immediately upon arrival and recording your unboxing for a smooth claims process.

For any questions, please reach us at rubabshijab@gmail.com